HOURS OF OPERATION
We are open 24 / 7 / 365 online and can be reached by phone 8-5 PST Monday thru
TO PLACE YOUR ORDER BY PHONE
Please call between 8 a.m. and 5 p.m. Pacific standard time or 12 p.m. to 8 p.m.
Eastern time. You can place your order 7 days a week, 24 hours a day online or
by leaving your order on our automated message center.
TO PLACE YOUR ORDER BY FAX
You may fax your order to us 7 days a week 24 hours a day at (831)458-3244.
Minimum order is $50.00 for our retail Lightgod.com customers. There is a $7.50
minimum shipping and handling charge for all orders. For business customers,
there will be a service charge of $7.50 for any order totaling less than
$100.00 exclusive of freight and handling.
METHOD OF PAYMENT
Retail customers may use Visa, MasterCard and American Express. We also accept
checks and money orders though orders paid for by card will ship faster. Credit
card orders must be shipped to the same address as the credit card billing
address. Business customers may use Visa, MasterCard and American Express for
Unless otherwise specified, all orders will be shipped UPS ground service. FedEx
and alternate carriers are available upon request and are subject to charges
and fees as dictated by the carrier. A signature will be required at time of
delivery. International shipments will be sent FedEx and are subject to charges
and fees as dictated by the carrier.
Minimum orders must amount to $300 or more. Shipping is calculated based on
order size and weight. Canada's Taxes & Duties are approx. 7% of your order
total. Lightgod.com is not held responsible for any additional taxes, duties or
broker fees charged by your government. Please check these prices with your
government before ordering.
Minimum order is $300 in product.
We are wholesale and ship case packages only.
To order please send an e-mail to firstname.lastname@example.org
with the item name and quantities you require of each product. We will respond
with a written estimate and ask you to send your credit and shipping
information in two separate e-mail messages. If you approve the estimate, we
accept Visa, MasterCard, American Express, and International money orders made
out to Lightgod.com. Most EU countries shipping charge: $50 - $80 (Price may
vary. Depending on destination and weight of shipment). Orders to Japan: $70 -
$100 (Price may vary. Depending on destination and weight of shipment.)
To help keep your costs under control, we have a NO RETURN policy. A refund will
be given for defective products claimed within 15 days of receipt of your
order. Defective merchandise must be claimed in writing and returned to
Lightgod.com offices for inspection. Shipping charges are not refundable unless
the item was defective or we shipped the wrong item. Prices subject to change
without notice. E-mail: info@Lightgod.com
Lightgod.com has created this statement in order to demonstrate our firm policy
on privacy/security. We are committed to providing our customers a secure
shopping experience and maintaining their privacy. Rest assured, we WILL NOT
sell, give, or trade your personal information with any other party. Your
information is safely and securely stored on our offline database servers. At
Lightgod.com we believe that your private information should remain as such,
and we stand by that.
For Sales, Customer Service or any further questions, you may:
e-mail us at email@example.com, or
call 800-281-3077 or 831-458-3779
8:00 a.m. - 5:00 p.m. PST
Monday through Friday